At Olivet Insights, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, process, and protect your personal data when you use our website (olivetinsights.com), join our community, or engage with our support programmes.
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.
- Personal Information Provided by You: We collect names, email addresses, contact preferences, and other similar information when you fill out contact forms, join our waitlist, or sign up for our community.
- Sensitive Information: In the context of our community support, you may choose to share information regarding your emotional well-being or caregiving status. This information is treated with the utmost confidentiality and only processed with your explicit consent.
- Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information.
2. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To respond to user inquiries and offer support to users: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
- To deliver specific programmes and community support: To tailor our resources and communications to effectively support your needs as a caregiver.
- To improve our Website: We may use information to understand how our users interact with our website to improve user experience.
3. How We Share Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy. You can accept or manage your cookie preferences through the consent banner provided on our website.
5. Data Retention and Security
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to request access and obtain a copy of your personal information, to request rectification or erasure; to restrict the processing of your personal information; and, if applicable, to data portability. To make such a request, please contact us at hello@olivetinsights.com.
7. Contact Us
If you have questions or comments about this notice, you may email us at hello@olivetinsights.com.